Monitoring - We are aware of the PHP vulnerabilities CVE-2026-109618 and CVE-2026-109619 disclosed on October 21, 2026. Namecoach products do not use PHP and are not affected. This includes the Namecoach web application, our LMS integrations, Namecoach AI for Outlook and Teams, Namecoach for Events and the Namecoach API.

Our legacy marketing website (cloud.name-coach.com) ran on PHP. It did not have access to customer data. On October 23 we redirected it to our new website, namecoach.ai, and shut down the old server. We are monitoring and will post a final update when the cleanup is complete.

Oct 23, 2026 - 22:05 UTC
Update - We're still working on the backend maintenance for the Chrome Extension (Beta). The extension remains temporarily offline, and no other Namecoach services are affected. We'll post an update here as soon as it's back. Thank you for your patience.
Sep 01, 2026 - 18:33 UTC
Monitoring - We've temporarily taken our complimentary Chrome Extension (Beta) offline while we perform backend maintenance. No other Namecoach services are affected. The extension will be back soon — we'll post an update here as soon as it's available again. Thank you for your patience.
Aug 17, 2026 - 23:01 UTC
Namecoach Recording Library (GPDB) Operational
Namecoach AI for Higher Education Operational
Namecoach for Higher Education Operational
Admin panel for Higher Education (webapp) Operational
SSO Operational
Higher Education API Operational
Namecoach AI for Events Operational
Namecoach AI for Outlook Operational
Namecoach AI for Teams Operational
Namecoach AI for Salesforce Operational
Namecoach Free Chrome Extension Under Maintenance
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Oct 24, 2026

No incidents reported today.

Oct 23, 2026

Resolved - Our marketing website moved from cloud.name-coach.com to namecoach.ai. Links to the old website redirect automatically. Product URLs did not change, so the web application on name-coach.com, our LMS integrations, Namecoach AI for Outlook and Teams and Namecoach for Events work as before.

Please note that our login screen now hosts both our web application and our events platform. If you are an admin looking to access existing Namepages, LTI integrations, API settings and SSO settings, or to create a new Namepage, please select 'Sign in to Namecoach'.

If you are a Namecoach for Events partner looking to access your events (including event audio, event visuals, name cards (tickets) and Scan & Play), please select 'Sign in to Events'.

Oct 23, 22:05 UTC

Oct 22, 2026

Resolved - This incident has been resolved.
Oct 22, 05:56 UTC
Investigating - We’re experiencing sign-in issues. Please sign in using your email instead. Your sign-in code will be sent to your email.
Password changes and user invitations are temporarily unavailable until the service is restored.

Oct 22, 05:51 UTC

Oct 21, 2026

No incidents reported.

Oct 20, 2026

No incidents reported.

Oct 19, 2026

No incidents reported.

Oct 18, 2026

No incidents reported.

Oct 17, 2026

No incidents reported.

Oct 16, 2026

No incidents reported.

Oct 15, 2026

No incidents reported.

Oct 14, 2026

No incidents reported.

Oct 13, 2026

No incidents reported.

Oct 12, 2026

No incidents reported.

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.