All Systems Operational

Namecoach Recording Library Operational
Namecoach for Higher Education Operational
Namecoach for Higher Education Operational
Namecoach Blog Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Sep 8, 2025

No incidents reported today.

Sep 7, 2025

No incidents reported.

Sep 6, 2025

No incidents reported.

Sep 5, 2025

No incidents reported.

Sep 4, 2025

No incidents reported.

Sep 3, 2025

No incidents reported.

Sep 2, 2025
Resolved - Summary

An intermittence affected the pronunciation recommendation step across multiple services. During the incident, some users experienced errors or delays when creating new pronunciation processes or accessing guidance.



Affected Services
• Namecoach AI for LMS – Creating a new pronunciation process (recommendation step)
• Outlook – Creating a new pronunciation process (recommendation step)
• Teams – Creating a new pronunciation process (recommendation step)
• Event Platform – Guidance Feature



User Impact
• Errors or delays occurred intermittently when generating pronunciation recommendations.
• Guidance feature in the Event Platform was temporarily unreliable.



Resolution

The services were restored and are now operating normally.

Sep 2, 17:12 UTC
Sep 1, 2025

No incidents reported.

Aug 31, 2025

No incidents reported.

Aug 30, 2025

No incidents reported.

Aug 29, 2025

No incidents reported.

Aug 28, 2025

No incidents reported.

Aug 27, 2025

No incidents reported.

Aug 26, 2025

No incidents reported.

Aug 25, 2025

No incidents reported.