SMTP Authentication Error

Incident Report for NameCoach

Resolved

Authentication is again working, and any previously affected users are being contacted.

Posted Apr 17, 2019 - 21:39 UTC

Monitoring

A fix has been implemented and we're monitoring results.

Posted Apr 17, 2019 - 20:31 UTC

Investigating

Sendgrid instituted some changes today that are preventing certain emails from successfully sending.

Posted Apr 17, 2019 - 20:11 UTC